|LSS Administration contacts:|
Olympia, WA 98504
The Office of Legislative Support Services (LSS) began operations on July 1, 2012 with a mission to consolidate House and Senate support functions, improve delivery and quality of services, standardize practices, achieve cost savings, and provide enhanced services to the legislature and all of the legislative agencies. LSS oversees the Legislative Information Center (LIC) & Hotline, the Legislative Gift Center, Video Production Services, Photography, the creation of Print & Web Graphics, Audio & Video Technical Support Services, and support for your printing, copying or mailing needs. LSS also provides Office Supplies, Ergonomic Support, Moving and Office Set-up support, Picture Hanging, small repairs in your work areas, and first-response for concerns about your work area comfort. Please call us with any questions or suggestions about how we can help you succeed.
The Office of Legislative Support Services has four elements:
Outlook address book: Facilities, 786-7012
102 Legislative Building
The Legislative Support Services Facilities office handles day-to-day facility needs such as heating, lighting, custodial services, repairs, etc. This office also serves as a liaison to Department of Enterprise Services. Key areas of support include coordinating any remodeling, signage, redecorating, refurnishing of legislative offices, or resolving issues with building plumbing, heating/cooling, elevators, windows, doors, vending machines and water dispensers. If you have issues or concerns at all regarding your work space or Legislative building, contact the Facilities office and we will coordinate with the appropriate LSS staff or state agency to address your needs.
We have a talented group of professional graphic artists available to assist you with a variety of design and web needs. Common services include:
Member Newsletters, Govt. Guides, Postcards, Town Hall Meeting Cards, Flyers and Handouts for print and electronic delivery
can be created in a variety of formats and colors.
Send us your stationery requests using the Stationery Request Form (above). Business cards, letterhead, notepads, response cards, FYI cards, Hotline letterhead, and electronic letterhead is available for members as well as business cards and notepads for staff.
Charts and graphs for inclusion into newsletters
Charts or graphs intended for use in newsletters or other publications can be created in Excel or PowerPoint and those files e-mailed to LSS Graphic Services or the raw data can be sent and the chart or graph created by LSS Graphic Services. For quick turn around and short deadlines send us the Excel or PowerPoint file. If we have enough lead time, LSS Graphic Services can create a sharper reproduction at higher resolution from the raw data.
Charts and graphs for posters
For charts or graphs intended to be enlarged for posters, a sharper, high resolution product can be achieved by having LSS Graphic Services create the chart or graph from the raw data. However, we can use the Excel or PowerPoint files if time is tight; this just results in a somewhat rougher reproduction.
Posters for hearings, press
conferences, town hall meetings
With our design capabilities and large format printers, laminators and mounting presses, poster size charts, graphs, signage and visual aids can be produced for a wide variety of uses.
PIOs need to have all new Members scribe their signature on a clean white sheet of paper several times, preferably with a new very fine tip felt pen (ball point pens skip and, as a result, don’t scan well. Sharpies leave a line that is too thick to look good). Then send the signature sheet, through campus mail, to LSS Graphic Services. We will scan it and create an electronic version for use in newsletters. We can also e-mail an electronic copy to the PIO or LA for letters, e-mails, etc. When the PIO or LA receives the electronic signature, the signature should be saved to their computer before it can be used in documents. Creating a signatures folder in the My Documents directory and saving the signature there is one possibility.
To use the signature in a Word or e-mail document
With the document opened in Word, or the e-mail opened in Outlook, put the blinking text cursor where you want the signature to appear. With the Insert tab highlighted, click on Picture in the Illustrations section. A dialog box will appear. Navigate to the signatures folder in the My Documents directory (or whichever folder the signature was saved into), select the signature (the naming convention is [member’s last name]-sig.jpg) and click the Insert button at the bottom of the dialog box. The signature should appear in the document or e-mail where the blinking cursor was located.
LSS Graphic Services can create electronic member letterhead templates for Word and Outlook e-mail documents. Call or e-mail one of us to request this (please specify which version you are requesting, Word, e-mail or both as the two template building processes vary). We will create the header and footer, place them in a Word or e-mail template and e-mail the letterhead template to you.
To open a new document in Word using this template
In Word, click on the “File” tab in the upper left corner of the Word window, click “New”, then click “My templates,” the letterhead template will show up in the dialog box and you can use it to open new documents.
To open a new e-mail document in Outlook using this template
Select tab “Home/New Items” then “More Items/Choose Form.” A dialog box will appear. In the “Look In:” field, select “User Templates in File System”. Highlight the template in the main field of the dialog box. Click the Open button at the lower right.
LSS Graphic Services can create certificates for recognizing outstanding achievement in Boy Scouts, Girl Scouts, academics and athletics, civic and other activities of merit.
LSS Graphic Services designs and creates websites, web pages, banners, web icons, event web content and e-newsletters. We also maintain the House and Senate Internet and Intranet sites, the History of the State Legislature and the Page School Internet sites.
We have professional printing press, copying and mail staff who copy or print most every business card, letterhead and bill-related documents you see on the Legislative campus, as well as, pick up and deliver mail and packages for House and Senate staff. A sampling of our services include:
Send us your printing and copying requests using the Copy Center Order Form. Please use the Special Instructions box for any requirements not covered on the form, and do not hesitate to call us at x7715 with any questions you may have.
Production Services offers a wide range of finishing options such as folding, laminating, and a variety of book binding choices. Please call us at x7715 to discuss your specific needs.
Please call x7704 with questions relating to daily mail issues including pick-up and delivery of first class and campus mail, shipping options/scheduling and district address changes.
The Legislative Support Services Photography department provides professional photography service for the Washington State House of Representatives, Senate, and all other Legislative sub-agencies. Our primary mission is to create a photojournalistic record of the legislative activities and events for the state of Washington. We primarily photograph and provide services for:
Legislative photographs, including digital images, are provided as a courtesy or, where applicable, pursuant to Washington’s Public Disclosure Act (RCW 42.17). Where attribution is appropriate, credit may be given as, “Photo courtesy of Washington State Legislative Support Services.” The legislature maintains photographs as historical records and, as such, has a policy prohibiting their alteration or manipulation. Also the assigned name, number, and IPTC of legislative photographs may not be altered or changed.
The Legislative Support Services Video department provide professional videography services for the Washington State House of Representatives, Senate, and all other Legislative sub-agencies. Primary services include:
Legislative Updates & Senate Sessions
During session, we produce weekly legislative updates for legislators. Legislative Update (Senate Sessions for senators) is a three to five minute video message from a legislator to their constituents and is distributed to the legislator’s website and the district’s local cable access television stations. It is an excellent opportunity for legislators to provide important information to their constituents without being edited down to a half-sentence news sound-bite.
Year-round, the LSS Video Department records morning and evening newscasts aired by KOMO, KING, KIRO and Q13. Other programs (TVW, PBS, CNN, FOX, etc.) can be recorded if requested in advance of the broadcast. Upon request, clips from a show (or the entire show) can then be provided to legislators and staff in DVD format.
Greetings, notices, and conference addresses
The video department can shoot and edit messages from legislators to groups as well (i.e. “Wish I could be there for this important conference on alien abduction, but I’m here in Olympia working hard for all of you…..”)
Interviews for TV stations
News stations from around the state sometimes ask the video department to interview a legislator (with specific questions) to be used during a news broadcast. If the legislator wishes to participate, the video department can provide that service and send the interview to the news station.
The types of video productions vary greatly during interim and have included the following:
We are located in the John A Cherberg building, B-15
We provide all of your office consumables from staplers, tablets and pens to 3-ring binders and printer/copier paper. We work closely with the Facilities office to address most office-related issues such as picture hanging, furniture moves or repairs, and small wall patchwork and painting. Additionally, we are pleased to provide ergonomic assessments for your workspace.
The Legislative Support Services A/V and Technology staff provide the following services for the Washington State House of Representatives, Senate, and all other Legislative sub-agencies:
The Legislative Information Center and Hotline provides copies of legislative documents. Most of these publications are available without charge; however, certain documents are available to the public for a fee or on a subscription basis. Documents available from the Legislative Information Center include:
The Legislature provides a toll-free HOTLINE (1-800-562-6000) which citizens throughout the state can use as a vehicle to communicate with their district legislators at no personal cost. The Hotline has Telecommunications Device for the Deaf (TTY) equipment, which allows persons who are hearing impaired to communicate with legislators and staff (1-800-635-9993). Hotline operators respond to inquiries about the status of bills, bill requests, and committee meetings. Messages taken by the operators are routed via computer network to members’ offices. During session Hotline operators work Monday through Friday from 8 a.m. to 8 p.m., and on Saturdays from 9 a.m. to 1 p.m. During interim the hotline is staffed from Monday through Friday, only, 8:30 a.m. to 4:30 p.m.
We specialize in locating and promoting unique work and products of citizens from all over Washington’s rural communities, towns and cities. Some of our services include: